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E-Mail Marketing

Can you remember the last few marketing e-mail messages that you received and how you reacted to them? Can you identify the style, purpose, and design considerations behind any of these messages? It’s almost certain that some serious planning went into each e-mail that you received, even if you didn’t realize it.

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Survival Skills for the New Trainer

Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. If you are thinking about becoming
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Managing the Virtual Wokplace

Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime. As a manager, it’s important to understand
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Coaching and Mentoring

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about
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