Course Catalogue
FEATURED COURSE
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry.
If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this course will help you start your journey.
Our Courses
Survival Skills for the New Trainer
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. If you are thinking about becoming
Managing the Virtual Wokplace
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime. As a manager, it’s important to understand
Coaching and Mentoring
Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about
Marketing for Small Business
Marketing is about getting your business known and building your position within the marketplace. This course will show you how small businesses can leverage traditional marketing tools to grow their
E-Mail Marketing
Can you remember the last few marketing e-mail messages that you received and how you reacted to them? Can you identify the style, purpose, and design considerations behind any of
Building a Brand of Social Media
Social Media is now firmly embedded in our cultural psyche and our corporate way of life. You can get a grip on the best ways to exploit various social media
Stress Management
People around the world are experiencing job burnout and stress in epidemic proportions. Many people feel that the demands of the workplace, combined with the demands of home, have become
Managing Customer Service
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your
Goal Setting
We all have things we want in life. This course will show you how to take the things that you dream about and wish for, and turn them into reality.
Critical Elements of Customer Service
Today, customers expect more from companies than ever before. This course is designed around six critical elements of customer service that create a unique experience for the people purchasing your
Becoming A Better Learner
There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no